Terms of Service

Integrated Member Terms
MAKESTAR Terms

Integrated Member Terms of Service

Article 1 (Purpose)

① This Agreement aims to prescribe the rights, obligations, and other necessary matters between the Company and Members regarding the services provided through the website (hereinafter referred to as the "Site") or mobile application (hereinafter referred to as the "App", collectively referred to as the "Site, etc.") operated by MAKESTAR Co., Ltd. (hereinafter referred to as the "Company").

② Users who wish to use the services provided by the Company must enter into a service agreement in accordance with this Agreement.

Article 2 (Definitions)

① The definitions of terms used in this Agreement are as follows:

  1. 'Service' means the platform and store services, POCAALBUM service, Streamwith service, and other individual services provided by the Company through the Site, etc. (hereinafter referred to as "Individual Services" for each service operated by the Company).
  2. 'User' refers to members and non-members who use the service.
  3. 'Member' refers to a user who agrees to this Agreement, accesses the service with an integrated account, and uses the service.
  4. 'Non-member' refers to a person who uses the service without going through the membership registration process.
  5. 'Integrated Account' refers to an account created based on the member's email address to enable smooth use of the service, and members can use individual services with the integrated account.
  6. 'Post' refers to data, information, files, or links including symbols, characters, shapes, colors, sounds, voices, images, and videos (including their combinations) posted on the service.
  7. 'Digital Content' refers to data or information in the form of symbols, characters, shapes, colors, sounds, voices, images, and videos (including their combinations) produced or processed in digital form to enhance their preservation and use.
  8. 'Paid Service' refers to goods or services provided by the Company to users for a fee.

② Terms not defined in this Agreement shall be governed by applicable laws and regulations.

Article 3 (Specification and Amendment of Agreement)

① This Agreement shall be posted on the initial screen of the Site, etc. operated by the Company or announced by other means.

② The Company may amend this Agreement within the scope not violating relevant laws and regulations such as the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communication Network Utilization and Information Protection, the Act on Consumer Protection in Electronic Commerce, etc., the Electronic Document and Electronic Commerce Basic Act, the Electronic Signature Act, and the Consumer Protection Act.

③ In the event of amending the Agreement, the Company shall notify the members in advance through the notice on the initial screen of the Site, etc. or via email at least 7 days before the effective date of the amended Agreement. However, if the amendment to the Agreement is disadvantageous to the members or constitutes a significant change in the rights or obligations of the members, the Company shall provide notice and notify according to the method prescribed in Article 5, and if it is difficult to provide individual notice due to reasons such as undisclosed or unmodified contact information of the members, the notice under this paragraph shall be deemed as individual notice.

④ When notifying or notifying the amendment to the Agreement pursuant to paragraph 3, the Company shall also notify the members that "if you do not agree to the amended Agreement, you may terminate the contract within 7 days (30 days if the amendment to the Agreement is disadvantageous to the members or constitutes a significant change in the rights or obligations of the members) from the date of the notice or notification, and if you do not express your intention to terminate the contract, it will be deemed that you have agreed to the amendment."

⑤ If the member does not express his/her intention to reject the amended Agreement within 7 days (30 days if the amendment to the Agreement is disadvantageous to the members or constitutes a significant change in the rights or obligations of the members) from the date of receipt of the notice or notification pursuant to paragraph 3, it shall be deemed that the member has agreed to the amendment to the Agreement. If the member does not agree to the amended Agreement, the member may terminate the service agreement based on the individual terms of the respective service.

Article 4 (Interpretation of Agreement)

① Matters not specified in this Agreement shall be governed by the individual service terms of use, service policies established by the Company, the Act on the Regulation of Terms and Conditions, the Act on Consumer Protection in Electronic Commerce, etc., the Guidelines for Consumer Protection in Electronic Commerce, other relevant laws and regulations, or customs.

② Regarding the individual services provided by the Company, the individual service terms of use shall apply, and in case of conflict between the contents of the individual service terms of use and this Agreement, the individual service terms of use shall prevail.

③ This Agreement may be provided in Korean, English, and other languages for the convenience of users, and in case of discrepancies between the Korean and translated agreements, the content of the Korean agreement shall prevail.

Article 5 (Individual Notification and Announcement to Members)

① The Company may fulfill various notices or notifications to members using the means agreed upon by the members at the time of membership application.

② When notifying contents applicable to all members, the Company may post certain contents on the bulletin board or service screen of the Site, etc. for more than a week to serve as a notice to all members. However, in case of matters significantly affecting the rights and obligations of members, individual notifications shall be made in accordance with the method prescribed in this Article.

③ The Company may post or notify on the bulletin board or service screen the terms and conditions, privacy policy, any matters or information related to service use, or notifications specified in Paragraph 1 using the means specified in Paragraph 1.

Article 6 (Membership Registration)

① Membership registration is completed when an applicant for membership agrees to this Terms of Service and Privacy Policy, provides the necessary information for membership registration, and the Company approves such application.

② The Company generally approves the membership registration application of the user; however, the Company may refuse the user's membership registration application for the following reasons:

  1. If the applicant for membership is under 14 years of age
  2. If the applicant has lost membership qualification in accordance with the Terms of Service and related laws before applying for membership
  3. If the applicant uses another person's information without authorization or uses false information
  4. If approval is impossible due to the user's fault or if the user fails to provide information required by the Company
  5. If the user is deemed to use the service unfairly or commercially beyond the purposes defined by the Company

③ The Company may postpone approval if there is insufficient equipment related to the service or if there are technical or operational problems.

④ If the Company refuses or postpones the approval of the membership registration application according to paragraphs 2 and 3, the Company generally notifies the applicant.

Article 7 (Change of Member Information)

① The Company creates an integrated account based on the user's email address, and the member cannot arbitrarily change the email address. However, email address changes are possible according to the separate procedure established by the Company.

② Members must promptly notify the Company of any changes in the member information provided to the Company online or directly if they are unable to modify it themselves.

③ The Company shall not be responsible for any disadvantages caused by the member's failure to modify the changes in member information in accordance with paragraph 2 or failure to notify the Company. The responsibility for problems arising from failure to make modifications lies with the member.

Article 8 (Management of Member's Integrated Account and Password)

① The Company grants an integrated account only to those who have completed the membership registration process.

② The member is responsible for managing the integrated account and password, and the member may not transfer or lend the integrated account to others under any circumstances.

③ The member shall be solely responsible for any loss or damage arising from leakage, transfer, or lending of the integrated account due to reasons attributable to the member without the Company's fault.

④ If a member becomes aware that the integrated account has been stolen or used by a third party without authorization, the member must immediately notify the Company, and the Company shall make its best efforts for prompt handling.

Article 9 (Obligation to Protect Personal Information)

The Company makes its best efforts to protect the member's personal information in accordance with applicable laws and regulations. The protection and processing of personal information shall be subject to applicable laws and the Company's Privacy Policy.

Article 10 (Provision of Service)

① The Company generally provides services 24 hours a day, 365 days a year; however, for some services, separate usage hours may be set considering their types or nature, and if necessary, the Company will notify the members of the service usage hours.

② The Company may temporarily suspend services under the following circumstances. If it is a pre-planned maintenance operation, the Company shall announce the suspension period and details of the operation in advance; however, in the event of an unforeseen failure, the Company may announce the details after the occurrence.

  1. System maintenance operations for service updates, information processing, and data renewal
  2. Maintenance operations for resolving system failures
  3. Regular PM operations
  4. Other reasonable reasons such as the need for system replacement or circuit failures that require service suspension.

③ The Company may suspend the provision of services until the reasons specified in the following items are resolved, and if there are no reasons that can be predicted or announced in advance, the Company shall announce the details afterward.

  1. If any of the reasons specified in Item 2 occur, and it is impossible to resolve them through temporary service suspension
  2. If a telecommunications service provider suspends the provision of telecommunications services
  3. If it is objectively impossible to provide services due to other irresistible reasons

Article 11 (Changes to the Service)

The Company may change or discontinue all or part of the service for legitimate operational or managerial reasons.

Article 12 (Provision of Service Information or Posting of Other Advertisements)

① The Company may provide members with necessary information for service use and improvement, as well as various product or service introductions, promotions, etc., via email, text messages, or by posting on the site.

② Members are considered to have agreed to the display of advertisements shown on the site during service use.

Article 13 (Special Agreement on Digital Content)

① The digital content created or uploaded by the Company is either owned by the Company or used under legal authorization from the copyright holder. Members who wish to use digital content must do so in the manner specified by the Company.

② Users may use digital content through the service for personal and non-commercial purposes, and the user's usage rights are limited and non-exclusive.

③ If the use of digital content is interrupted due to reasons attributable to the Company, the Company will take measures such as extending the available period proportionally to the duration of the disruption or re-providing the digital content that caused the disruption.

Article 14 (Posting of Articles and Company's Right to Modify or Delete)

① Users must sincerely and accurately write the content of their posts in accordance with the purpose when posting articles. Users bear full responsibility for any problems arising from false or inaccurate content in the posted articles.

② The Company may delete a posted article or take measures such as restricting the use of certain services by the poster or terminating the service agreement if the posted article falls under any of the following:

  1. Contains content that violates the laws of the Republic of Korea
  2. Posts or advertises illegal products or obscene materials prohibited under relevant laws
  3. Contains false or exaggerated advertising content
  4. Infringes upon the rights, honor, credit, or other legitimate interests of others
  5. Posts links to sites or services similar to those provided by the Company
  6. Contains malicious code or data that may cause malfunctions of information and communication devices
  7. Violates public order or morals
  8. Deemed to interfere with the smooth progress of the services provided by the Company

③ If the Company takes measures such as deletion or restriction of use under paragraph 2, the Company must notify the reasons for deletion and the matters specified in this article to the user in advance (however, in cases stipulated by related laws, it may be done without prior notice). However, in cases where urgent measures are necessary to prevent damage to third parties, the Company may notify the user afterward within 14 days.

Article 15 (Company's Posted Articles and Intellectual Property Rights, etc.)

① The articles posted by the Company on the service are either owned by the Company or used under legal authorization from the copyright holder.

② Copyrights for articles posted by users on the site belong to the users. Users grant the Company a non-exclusive, royalty-free right to use the articles created or registered by the users. The rights granted by users to the Company remain valid during the operation of the site, and even after the termination of the service usage agreement by the user, the Company retains these rights.

③ Users guarantee that the articles posted on the site do not infringe upon the copyrights or other intellectual property rights of third parties.

④ In case of disputes between the Company and a third party regarding the user's posted articles, the user shall indemnify the Company and resolve the dispute at their own responsibility and expense. If the Company suffers any damages related to this, the user is obligated to compensate.

⑤ User's posted articles may be exposed (including partial modifications, reproductions, and editing within the necessary scope) in the Company's services, related promotions, etc., and may be utilized for research purposes related to the Company's services.

Article 16 (Management of Posted Content)

① If the content of a user's post violates the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Copyright Act, or other relevant laws, the right holder may request the suspension and deletion of the relevant post in accordance with the relevant laws, and the Company must take necessary measures.

② Even without a request from the right holder as per the preceding clause, if there are reasonable grounds to recognize infringement of rights or violations of the Company's policies or relevant laws regarding the posted content, the Company may take temporary measures on the relevant post according to the relevant laws.

Article 17 (Company's Obligations)

① The Company shall make its best efforts to provide services stably in accordance with these Terms and Conditions and related laws.

② The Company shall make its best efforts to protect the personal information of members. The Company shall establish systems on technical and managerial levels to protect members' personal information and shall disclose its privacy policy.

③ In cases where complaints regarding service use or operation are received from members, the Company shall promptly process them and provide a response, allowing members to know the results. However, if it takes a considerable amount of time to confirm the contents of the complaint, investigate the circumstances, or process the complaint, the Company shall notify the member of the reasons and the processing schedule.

④ The Company shall continuously monitor and improve services to enhance member satisfaction in using the service.

Article 18 (Member's Obligations)

① Members shall use the service in accordance with these Terms and Conditions, individual service usage agreements, the Company's service operation policies, and related laws, and they have an obligation to confirm and comply with notices or announcements provided by the Company.

② Users must not engage in the following actions when applying for membership or using the service:

  1. Renting out their integrated account to others or using another member's integrated account.
  2. Providing false information or manipulating member information.
  3. Using someone else's payment method to make payments.
  4. Failing to pay the full or partial amount of the fees for paid services.
  5. Repeatedly requesting cancellation, refund, or exchange of funding or transaction fees after payment, thereby interfering with the Company's business operations.
  6. Engaging in profit-making activities using information and services on the site.
  7. Intentionally or negligently distributing malicious information, viruses, or similar programs on the site.
  8. Unauthorized crawling to collect information from the site.
  9. Infringing upon the Company's or third party's intellectual property rights.
  10. Reproducing, redistributing, selling, leasing, lending, transferring, or otherwise granting reuse rights to the Company's or third party's digital content (including providing methods to access digital content such as passwords or certificates).
  11. Removing, disabling, or circumventing technical measures such as encryption or rights protection measures for the Company's or third party's digital content, or decompiling, modifying, reproducing, reverse engineering, manipulating, or separating computer files containing digital content.
  12. Engaging in acts that violate related regulations or are associated with criminal activities through the service.
  13. Engaging in acts that violate these Terms and Conditions or individual service usage agreements, or using the service in a manner not permitted by the Company.

Article 19(Sanctions for Violation of Member's Obligations)

① If a member violates the obligations under Article 18, the Company may, after prior notice to the member, take measures such as suspension of service usage, deletion of the member's integrated ID, compulsory withdrawal of membership, and restriction on re-registration (hereinafter referred to as "sanctions"). However, in cases of urgent situations such as service normalization or handling of complaints, the Company may notify the member of the sanctions afterward.

② A member may apply for an objection to the Company regarding the sanctions by submitting reasons for objection and supporting evidence in the manner prescribed by the Company. If the Company receives an objection from the member, it shall carefully review the reasons and supporting evidence submitted, among other relevant matters, and notify the member of the decision regarding the objection and its result.

③ If a member is subject to forced withdrawal measures, the Company shall promptly delete the member's information. However, if there is a need to retain member information in accordance with relevant laws and the privacy policy, or for the purpose of preventing the re-registration of the member, the Company may retain necessary information.

Article 20 (Withdrawal of Membership, Termination of Service Usage Agreement)

① Members may request withdrawal of membership and termination of the service usage agreement at any time, and the Company shall process the withdrawal of membership promptly upon receiving such request.

② A member who has withdrawn membership may not re-register with the same integrated account within 90 days from the date of withdrawal.

③ The Company shall retain the personal information of a member who repeatedly joins, withdraws, or performs other actions in order to illegitimately receive various economic benefits such as discounts or event benefits provided by the Company, in accordance with the privacy policy, for one year.

Article 21 (Compensation for Damages)

① If the company causes damage to a member by violating Article 17 of this Agreement or if a member incurs damages due to the company's responsible reasons related to all services provided by the company, the company shall compensate for such damages.

② If a member violates Article 18 of this Agreement or causes damages to the company and/or a third party due to their responsible reasons, the member shall compensate for such damages.

Article 22 (Exemption)

① If the company is unable to provide the service due to force majeure such as war, incidents, emergencies, or technological defects that cannot be resolved with current technology, the company shall not be liable.

② The company is exempt from liability for transactions conducted between members or between members and third parties through the service.

③ The company shall not be liable for the use of free services unless otherwise specified by relevant laws and regulations.

④ The company is not obligated to monitor the contents and quality of goods or services provided by third parties through service screens or linked sites, and shall not be liable for any related responsibilities.

⑤ The company shall not be liable for damages caused by false or inaccurate information provided by members.

⑥ The company shall not be liable for service disruptions and damages caused by a member's intentional or negligent use.

⑦ The company shall not be liable for personal injuries resulting from the use of the service regardless of the nature or content of the service.

⑧ The company shall not be liable for damages caused by various illegal accesses or uses.

⑨ The company shall not be liable for direct or indirect damages caused by any type of virus, spyware, or other malicious programs illegally transmitted or distributed by third parties.

⑩ The company shall not be liable for various civil and criminal liabilities arising from defamation or other illegal acts among members during service use.

Article 23 (Overseas Use)

The company does not guarantee the quality or availability of the service. If a member wishes to use the service outside of South Korea, they do so at their own discretion and responsibility. Members are responsible for complying with local laws when using the service.

Article 24 (Dispute Resolution)

① If a dispute arises, the company will take appropriate and prompt action to reflect the legitimate opinions or complaints raised by the member. However, if prompt resolution is difficult, the company will notify the member of the reasons and the processing schedule.

Article 25 (Governing Law and Jurisdiction)

① The company shall make every effort to resolve disputes between members regarding the service amicably. In case of any disagreement in the interpretation of this Agreement or in the event of a dispute between the parties, the dispute shall be resolved in accordance with the laws of the Republic of Korea, prevailing customs, and the principles of good faith.

② Notwithstanding the preceding paragraph, in the event of a lawsuit between the company and a member arising from a dispute, the competent court shall be determined in accordance with the Civil Procedure Act.

Addendum

Article 1 (Effective Date)

This Agreement shall enter into force on May 14, 2024.

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Customer Service

Weekdays 10:00 ~ 17:00 KST

Closed on weekends and public holidays

Business Registration NO. : 120-88-24134  Business Information

Address : 29, Hakdong-ro 23-gil, Gangnam-gu, Seoul, Republic of Korea

CEO : Jae-myun Kim

Main-order-sales Registration No. : 제 2015-서울강남-01180호

Email : cx@makestar.com

Phone : 070-5055-6068

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