Privacy Policy
Hello, this is MAKESTAR. In accordance with Article 30 of the Personal Information Protection Act, the following privacy policy is disclosed to safely protect your personal information and to quickly and accurately deal with related difficulties. This privacy policy will be posted within the MAKETAR service so that it can be accessed anytime while using the service, and should any changes occur, we promise to apply the changes only after getting your consent. Thank you for using the MAKESTAR service.
This privacy policy will take effect from June 2, 2022.
Article 1 (Consent to handling personal information)
MAKESTAR Co., Ltd. (hereinafter referred to as ‘Company’) goes through the process of receiving consent to the privacy policy when a user is signing up to the service and it is deemed that the user has read and agreed to the privacy policy by authenticating the email or pressing the "Agree" button.
Article 2 (Purpose of processing personal information)
The company processes the member's personal information for the following purposes and does not use it for any other purpose:
(1) Member management: Member identification and verification, delivering notifications and precautions to the members
(2) Member consultation processing: Member consultation•Reception of complaints, notification of the results
(3) Offer service : Providing service and quality improvement, prevention of fraudulent use within the service, development of new services/technologies, and provision of personalized services
(4) Payment and settlement of product, etc.: Payment, settlement, and refund measures for product, etc
(5) Delivery of reward or product
(6) Marketing and PR: Providing advertising information
Article 3 (Items and methods of collecting personal information)
The company will collect the minimum amount of personal information necessary for the operation of the service, and if additional personal information is needed to use the service, the company will collect personal information after obtaining separate consent from the members.
Criteria | Collected information | Purpose |
---|---|---|
When | ||
signing up | E-mail address, name, | |
nickname, date of birth, gender, country of residence | Member identification and | |
verification, delivering notifications and precautions to the members, member | ||
consultation•Reception of complaints, notification of the results | ||
When | ||
using service | Service usage history, access | |
log, IP information, device information | Providing service and quality | |
improvement, prevention of fraudulent use within the service, development of | ||
new services/technologies, and provision of personalized services | ||
When | ||
ordering funding items or products | Name, e-mail address, country | |
of residence, address, phone number, date of birth, social media information | ||
(ID) | Member identification and | |
verification, delivery of reward or product | ||
When | ||
paying for the funding items or products | When paying | |
with credit card: name of card company, card number | Payment, | |
settlement, and refund measures for product, etc | ||
When paying with mobile phone: | ||
phone number, network carrier, e-mail address | Payment, settlement, and | |
refund measures for product, etc | ||
When paying with gift | ||
certificate: gift certificate serial number | Payment, settlement, and | |
refund measures for product, etc | ||
When | ||
issuing a refund | Bank company, account number, | |
account holder | Refund measures | |
When | ||
issuing a refund | Bank company, account number, | |
account holder | Refund measures |
Article 4 (Period of retention and use of personal information)
The company processes and holds personal information in accordance with laws and regulations of the period of holding and using personal information or within the period in which the company agrees to collect personal information from members.
If a member joins the service after giving consent to the terms and conditions of use and privacy policy, the company retains the member's personal information until the member terminates the service use contract or withdraws from the membership. Provided, that in the following cases, the company may retain personal information until the end of the relevant reason: (1) Where an investigation, etc. is in progress due to a violation of relevant statutes, until the relevant investigation is completed; (2) Where a bond/debt relationship remains due to the use of a site, etc., until the relevant bond/debt relationship is settled
Notwithstanding the main context of paragraph (2), the company may retain the member's personal information for one year from the time of withdrawal to prevent rejoining the membership and to prevent its illegal use.
The company may retain personal information in accordance with the relevant laws and regulations as follows.
| Archived
information | Retention period |
---|---|
Records | |
of payment and supply of goods, etc | 5 years |
Records | |
concerning withdrawal of contracts or subscriptions, etc | 5 years |
Records | |
of consumer complaints or disputes | 3 years |
Records | |
of advertisement | 6 months |
Records | |
of Electronic Financial Transactions | 5 years |
Records | |
of website/app usage | 3 months |
Records | |
on the collection, processing, use, etc. of credit information | 3 years |
Article 5 (Provision of personal information to third parties)
Article 6 (Entrustment of personal information processing)
For smooth processing of personal information, the company entrusts personal information as follows:
Trustee | Entrusted duties |
---|---|
Toss Payments Co., Ltd | Electronic payment service |
Eximbay Co., Ltd | Electronic payment service |
Alipay | Electronic payment service |
ICB | Electronic payment service |
Nice Pay | Electronic payment service |
PayPal Pte Ltd | Electronic payment service |
CJ Logistics Co., Ltd | Delivery of reward or product |
Hanjin Co., Ltd | Delivery of reward or product |
Logen Co., Ltd | Delivery of reward or product |
Korea Post Information Center (EMS) | Delivery of reward or product |
DHL International GmbH | Delivery of reward or product |
SF Express | Delivery of reward or product |
Google LLC | In app purchase |
Apple Inc | In app purchase |
When signing an entrustment contract, the company stipulates the following items in documents such as contracts in accordance with Article 25 of the Personal Information Protection Act and oversees whether the trustee safely manages and processes personal information.
(1) Prohibition of processing personal information other than the purpose of performing entrusted duties
(2) Technical and administrative protection measures
(3) Restriction on re-entrustment
(4) Management and supervision of the trustee
(5) Matters concerning liability for damages, etc.
Article 7 (Rights, obligations and methods of exercise of information object)
Article 8 (Destruction, etc. of non-users’ personal information)
Article 9 (Destruction of personal information)
Article 10 (Measures to ensure the safety of personal information)
Article 11 (Changes in the privacy policy)
Article 12 (Transfer of personal information due to business transfer, etc.)
When the company transfers personal information to another person due to the transfer or merger of all or part of its business, it shall notify the relevant members of the following matters in advance through a notice:
(1) The fact of transferring personal information
(2) Name of the person who receives the transfer of personal information (in the case of a corporation, the name of the corporation), address, phone number, and other contact information
(3) Methods and procedures that can be taken if the information object does not wish to transfer personal information
Article 13 (Installation, operation, and rejection of the automatic personal information collection device)
Article 14 (Person in charge of personal information protection)
Article 15 (How to resolve infringement of rights and interests)
In order to receive relief from personal information infringement, the information object may apply for dispute resolution or consultation with the Personal Information Dispute Mediation Committee and the Korea Internet & Security Agency's Personal Information Infringement Report Center. In addition, please contact the institutions below for reports and counseling of other personal information violations.
A person who has been infringed on rights or interests due to disposition or omission by the head of a public institution may request an administrative trial as prescribed by the Administrative Appeals Act for requests under Articles 35 (View of Personal Information), 36 (Correction/Delete of Personal Information, etc.).
※ For more information on administrative trials, please refer to the website of the Central Administrative Appeals Commission (www.simpan.go.kr).
Business Registration NO. : 120-88-24134 Business Information
Address : 29, Hakdong-ro 23-gil, Gangnam-gu, Seoul, Republic of Korea
CEO : Jae-myun Kim
Main-order-sales Registration No. : 제 2015-서울강남-01180호
Email : makestar@makestar.com
Phone : 070-5055-6068
2025 MAKESTAR Inc. All Rights Reserved.